How we vet
These are the baseline requirements for every caregiver on our roster. They are not optional.
California HCA registration
Every caregiver is registered as a Home Care Aide on the California Department of Social Services public registry. You can verify any caregiver yourself — see below.
Live Scan background check
Live Scan is California's electronic fingerprint background check. It pulls criminal history from both the California Department of Justice and the FBI. We require it before a caregiver's first shift.
TB clearance
California law requires anyone working with vulnerable adults to clear tuberculosis screening. We keep TB clearance current on every caregiver.
Verified references
We check professional references from prior caregiving work, not just personal contacts.
Ongoing supervision
Vetting is not a one-time event. Caregivers report to a coordinator, get observed in the home, and are coached as care plans change.
How we match caregivers to families
Matching is not a database query. After the in-home assessment, the coordinator picks one or two caregivers whose personality, skill set, and schedule fit your family, then introduces them at a meet-and-greet before the first shift starts. The point is that nobody walks into your parent's home as a stranger.
If the match is not right, you tell us and we change it — no charge, no awkward conversation, no penalty in the contract. Continuity matters more than convenience, but only if the right caregiver is the one staying.
Verify any caregiver yourself
California maintains a public registry of every registered Home Care Aide. You can look up any caregiver by name to confirm they are registered, active, and in good standing. We give you each caregiver's HCA registration number on request.