What this includes
- Bathing, showering, or sponge baths
- Dressing, grooming, oral care, and shaving
- Toileting, incontinence care, and discreet cleanup
- Transfers in and out of bed, chairs, the car, the shower
- Help walking safely with a cane, walker, or gait belt
- Skin checks and repositioning to prevent pressure sores
- Medication reminders (not administration)
- Light housekeeping that keeps the home safe to move through
Who this is for
Personal care fits older adults who can still live at home, but who can no longer safely manage one or more activities of daily living — usually bathing or transfers. It also fits families recovering from a recent hospital discharge who need a few weeks of hands-on help.
How it works
Free in-home assessment
We watch how your parent actually moves through the home and write the plan around that, not around a generic checklist.
Caregiver matching
Personal care is intimate work, so the match matters. We introduce the caregiver before the first shift and adjust if it does not feel right.
Ongoing supervision
A coordinator updates the plan after every hospital visit, fall, or change. You get written notes after each shift.
Why families call
Personal care is where families most often hesitate to call. The mental picture of a stranger helping mom shower is hard to sit with. Almost every family tells us, weeks in, that the dread was worse than the reality — because the same caregiver shows up each time, your parent gets used to them, and the routine becomes ordinary.
We staff personal care with caregivers who have done this work for years and who know how to keep dignity intact: knocking before entering, draping towels, narrating what they are about to do, asking permission. None of that shows up on a website checklist, but it is the difference between a shift that goes well and one that does not.
If the match is wrong, we change it. If the schedule changes, we adjust. If your parent's needs grow — say, from a few hours a day to overnight coverage — the same coordinator stays with you and we do not start over.
Common questions
- Is personal care covered by IHSS or Medi-Cal?
- Hands-on personal care is a common type of help paid for through IHSS [DRAFT — VERIFY: ihss_covered_task_categories], and may also be covered under CalAIM Community Supports for some eligible Medi-Cal members [DRAFT — VERIFY: calaim_covered_services]. The county determines authorized hours; we can help you understand the process during the assessment.
- Can a caregiver help my parent shower safely?
- Yes. Bathing is the single most common request. Caregivers are trained on transfer safety, water temperature, fall prevention, and dignity — we work around what your parent is comfortable with, not against it.
- Do caregivers handle incontinence care?
- Yes, discreetly and routinely. This is standard personal-care work and not something families need to apologize for or work around.
Ready to start?
A free in-home assessment is the easiest way to see if personal care is the right fit. No obligation, no pressure.