Draft framework
Section facts must be supplied by a subject matter expert before publication. Currently set to draft and excluded from production indexing.
This article is a draft framework awaiting subject matter expert review.
Verify the CDSS HCO license
How to look up the agency on the CDSS public registry.
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Verify the caregivers
How to confirm an individual caregiver's HCA registration.
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Ask about employment status
W-2 employees vs independent contractors, and why it matters for your family's liability.
Ask about continuity
How the agency staffs consistent caregivers vs rotating pools.
Ask about pricing transparency
Hourly rates, minimum shifts, holiday rates, mileage, cancellation policies.
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Red flags
Cash-only operations, no written care plan, no insurance proof, pressure to commit.
Talk to us
If you want help applying any of this to your family's situation, a free in-home assessment is the easiest place to start.